We Buy Houses STL

Legal

Privacy Policy

How we collect, use, and protect your information when you request a cash offer or contact us about your St. Louis property.

WeBuyHousesSTL.com · Last Updated: October 26, 2026
1

Introduction

Welcome to WeBuyHousesSTL.com (the “Website”), operated by We Buy Houses St. Louis, MO LLC, doing business as We Buy Houses STL (“Company,” “we,” “us,” or “our”).

We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our Website, request a property offer, communicate with us, or otherwise interact with our business.

By accessing or using our Website, you acknowledge that you have been provided this Privacy Policy. Where applicable law requires consent for particular activities, we will seek that consent separately.

This Privacy Policy applies to WeBuyHousesSTL.com and communications conducted through our business in connection with the Website.

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Information We Collect

We may collect personal information directly from you, automatically through your interactions with our Website, or from lawful third-party and publicly available sources.

Information you voluntarily provide may include:

  • First and last name
  • Email address
  • Telephone number
  • Property address and ownership information
  • Information about your property’s condition, repairs, occupancy, and estimated value
  • Information regarding your desired selling timeline, asking price, and reasons for considering a sale
  • Information related to mortgages, liens, title, inherited property, or other circumstances relevant to a potential transaction
  • Messages, documents, photographs, and other information you voluntarily provide
  • Records of communications and property-related discussions

Information collected automatically may include:

  • Internet Protocol (IP) address
  • Browser type, device type, and operating system
  • Pages visited and interactions with the Website
  • Referring websites and traffic sources
  • Approximate geographic location derived from technical information
  • Cookies, analytics identifiers, and similar technical data, when applicable

Information from other sources:

We may obtain or verify information from publicly accessible property records, county assessor databases, recorder of deeds offices, tax records, public real estate listings, commercially available property-data services, and other lawful sources to evaluate properties, verify ownership, assess potential transactions, and conduct legitimate business activities.

We encourage users not to submit Social Security numbers, financial account credentials, or other highly sensitive personal information through general Website forms unless specifically requested through a secure process.

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How We Use Your Information

We may use information collected through our Website or business communications for the following purposes:

  1. Responding to inquiries: Contacting you regarding your property, submitted information, questions, and potential selling options.
  2. Property evaluations: Researching property details, analyzing comparable sales, estimating repairs, assessing market conditions, and preparing potential purchase offers.
  3. Business communications: Following up regarding your inquiry, providing requested information, scheduling appointments, and discussing potential transactions.
  4. Real estate transactions: Coordinating due diligence, inspections, financing, contracts, title work, and closings.
  5. Business operations: Managing customer relationships, maintaining records, providing customer support, and improving internal processes.
  6. Website analytics: Evaluating Website performance, understanding visitor behavior, improving functionality, and measuring marketing effectiveness.
  7. Legal compliance: Complying with applicable laws, responding to legal proceedings, maintaining required records, and enforcing our rights.
  8. Security and fraud prevention: Verifying information, detecting suspicious activity, protecting our business, and preventing misuse of our Website or services.

We may use automated software or artificial intelligence-assisted tools to help organize inquiries, research properties, process information, or support business operations. Such tools may generate estimates or preliminary analyses that require additional review.

Submitting information through our Website does not obligate us to purchase your property, make an offer, or enter into a transaction.

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How We Share and Disclose Information

We do not sell or share SMS opt-in consent information or mobile telephone numbers with third parties or affiliates for their own marketing or promotional purposes.

We may disclose other information when reasonably necessary for legitimate business activities, subject to applicable law.

Service providers and technology partners

We may use third-party providers for Website hosting, customer relationship management, communications, analytics, scheduling, document management, advertising measurement, and other business functions.

These providers may include customer management and communications platforms, analytics providers, cloud hosting companies, and other operational vendors.

Service providers may access or process information as necessary to provide services to us, subject to applicable contractual restrictions.

Real estate transaction participants

If you pursue a potential transaction with us, relevant information may be disclosed to parties involved in evaluating, financing, negotiating, assigning, or completing a lawful real estate transaction.

Depending on the transaction, these parties may include:

  • Title companies and escrow providers
  • Real estate attorneys and other professional advisers
  • Closing and settlement professionals
  • Funding sources and financing partners
  • Investment partners
  • Prospective purchasers or assignees of contractual real estate interests
  • Inspectors, contractors, and other due diligence providers

We may share property details and information reasonably necessary to evaluate or complete a potential transaction.

Disclosure of information to a transaction participant does not authorize that recipient to use your SMS opt-in consent for its own marketing.

Legal and regulatory disclosures

We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law, respond to a subpoena or court order, cooperate with lawful investigations, investigate suspected fraud, protect the rights and safety of others, or establish, exercise, or defend legal claims.

Business transfers

If our business undergoes a merger, acquisition, restructuring, sale, or transfer of assets, relevant business records and personal information may be transferred as part of that transaction, subject to applicable law and continuing privacy obligations.

Publicly available property information

Certain information concerning real estate, including ownership records, assessed values, recorded transactions, and property characteristics, may already be publicly available through government records or other lawful sources.

Our use or disclosure of this publicly available information does not make us responsible for the underlying accuracy, publication, or independent availability of those records.

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Mobile Information and SMS Privacy

We take the privacy of mobile telephone numbers and text messaging consent seriously.

We do not sell, rent, share, or transfer your mobile telephone number or SMS opt-in data to third parties, affiliates, or lead generators for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent are excluded from any disclosures of information for third-party marketing purposes.

Information may be provided to messaging service providers and subcontractors solely as necessary to deliver communications on our behalf, manage consent records, provide customer support, or support related business operations.

Consent provided to We Buy Houses STL does not automatically authorize an unrelated company to send marketing text messages.

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Telephone Calls and Text Messages

When you voluntarily provide your telephone number, we may contact you regarding your property inquiry or a potential transaction, as permitted by applicable law.

If we offer an SMS messaging program, we will obtain any consent required by applicable law before sending messages that require such consent.

With appropriate consent, communications may include:

  • Responses to your property inquiries
  • Appointment scheduling and confirmations
  • Requested updates about a potential property offer
  • Follow-up communications about your selling options
  • Transaction-related notifications
  • Promotional communications, where separately authorized

Messages may be transmitted through third-party communications platforms and automated technology where lawfully permitted.

SMS messaging disclosures:

  • Message frequency varies depending on your inquiry and ongoing communications.
  • Message and data rates may apply.
  • Reply STOP to unsubscribe from text messages.
  • Reply HELP for assistance.
  • Consent to receive marketing text messages is not a condition of receiving a property offer or doing business with us.
  • You may withdraw consent at any time using a legally recognized method.

We will process opt-out and revocation requests within the time required by applicable law. We may send a single non-promotional confirmation message to acknowledge an opt-out request when legally permitted.

If you believe your telephone number has been reassigned, was submitted without authorization, or is being contacted in error, please contact us at offers@webuyhousesstl.com.

We may maintain records of consent, communications, and opt-out requests for compliance and legitimate business purposes.

Where permitted by law, calls may be recorded or monitored for documentation, quality assurance, training, dispute resolution, or compliance. Any legally required notice or consent will be provided or obtained.

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Email Communications

When you provide your email address, we may send communications related to your property inquiry, requested services, potential offers, or business relationship.

We may also send promotional communications when permitted by applicable law.

You may unsubscribe from marketing emails through the unsubscribe instructions included in those messages or by contacting us directly.

We comply with applicable email marketing requirements, including the CAN-SPAM Act.

Unsubscribing from promotional messages may not prevent necessary communications regarding an active transaction, legal obligations, or a direct inquiry you initiate.

8

Cookies, Analytics, and Tracking Technologies

Our Website may use cookies, analytics tools, and similar technologies to support Website functionality, understand visitor traffic, measure marketing performance, and improve user experience.

Depending on the technologies implemented, these tools may collect information such as IP addresses, device characteristics, browsing activity, referral information, and interactions with Website content.

We may use third-party analytics and advertising technologies where implemented and permitted by law.

You can manage cookies through your browser settings and any Website privacy controls made available to you.

Disabling certain cookies may affect Website functionality.

Where applicable law requires prior consent or an opt-out mechanism for particular tracking technologies, we will provide the required choices.

Third-party technology providers may process information according to their applicable agreements and privacy notices.

9

Information Accuracy and User Responsibilities

You are responsible for providing information that is accurate to the best of your knowledge.

By submitting information through our Website, you represent that you are authorized to provide the information and that your submission does not knowingly violate applicable law or the rights of another person.

You agree not to knowingly submit fraudulent, misleading, or unauthorized information or use our Website to impersonate another individual.

We reserve the right to verify information independently, decline inquiries, discontinue discussions, and refuse transactions where information is incomplete, inaccurate, suspicious, or otherwise unsuitable for our business.

We are not obligated to rely on property details, valuations, ownership claims, or other information submitted through the Website without independent verification.

10

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including evaluating inquiries, managing potential or completed transactions, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

Retention periods may vary based on the nature of the information, whether a transaction occurred, our operational needs, and applicable legal requirements.

We may retain records of communications, consent, opt-outs, agreements, and transaction activity when reasonably necessary to document compliance, protect legal rights, or resolve disputes.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with applicable law and our records-management procedures.

Information may remain in backup systems for limited periods consistent with our operational and security practices.

11

Data Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we maintain to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include access controls, account protections, secure communications, vendor safeguards, and internal data-handling procedures.

However, no internet transmission, electronic storage system, or security procedure is completely secure.

We cannot guarantee that unauthorized access, cyberattacks, system interruptions, or data incidents will never occur.

To the extent permitted by applicable law, we are not responsible for security failures caused solely by independent third parties or circumstances beyond our reasonable control where we have satisfied our own applicable legal obligations.

Nothing in this Privacy Policy limits any mandatory legal duty concerning information security, data breach notification, or consumer protection.

If a data incident occurs, we will investigate and provide notices when required by applicable law.

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Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights concerning personal information maintained by our business.

These rights may include requesting access to personal information, requesting correction of inaccurate information, requesting deletion of certain information, or exercising applicable rights concerning particular data uses.

You may also:

  • Opt out of text messages by replying STOP or using another legally recognized method.
  • Unsubscribe from promotional emails.
  • Request that we stop certain marketing communications.
  • Contact us with questions regarding our handling of personal information.

Privacy requests may be submitted to:

offers@webuyhousesstl.com

We may request information reasonably necessary to verify your identity and protect against unauthorized requests.

We will respond as required by applicable law. Certain information may be retained when legally permitted or required, including records associated with completed transactions, compliance obligations, fraud prevention, or legal claims.

Nothing in this section creates rights beyond those provided by applicable law.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

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Third-Party Websites and Services

Our Website may contain links to third-party websites, maps, resources, or services.

Third-party websites and providers operate independently and may maintain their own privacy policies, security procedures, and terms of use.

We do not control and are not responsible for the independent privacy practices or content of third-party websites or services.

We encourage you to review their applicable policies before providing personal information.

Nothing in this section excludes responsibility imposed on us by applicable law for our own conduct or our selection and oversight of service providers.

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No Agency, Advisory, or Professional Relationship

We Buy Houses STL operates as a real estate investment business and may evaluate or purchase real property as a principal in a transaction.

Unless expressly established through a separate written agreement, submitting information through this Website does not create an agency, fiduciary, brokerage, partnership, attorney-client, or other professional advisory relationship between you and our Company.

Information provided through the Website or business communications is for general informational and transaction-evaluation purposes.

We do not provide legal, tax, or financial advice through the Website.

Property owners are encouraged to consult independent legal, tax, financial, or real estate professionals when appropriate.

Nothing in this provision waives duties imposed by applicable law or alters rights and obligations established by a separately executed agreement.

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No Guarantee of Offers or Transactions

Submitting property information or requesting an offer does not establish a purchase agreement or create a binding obligation for either party.

Any preliminary price discussion, estimate, or potential offer may be subject to property inspection, title review, verification of ownership, repair estimates, market analysis, and other due diligence.

A real estate transaction becomes binding only when the parties execute an enforceable written agreement satisfying applicable legal requirements.

We reserve the right to decline or discontinue a potential transaction for lawful business reasons.

We do not guarantee that any particular property will qualify for purchase or that a transaction will be completed.

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Children’s Privacy

Our Website is intended for adults who are at least 18 years old.

We do not knowingly solicit or collect personal information from children under 18.

If we become aware that we have collected personal information from a minor without appropriate authorization, we will take reasonable steps to delete or otherwise address that information as required by law.

If you believe a minor has submitted information through our Website, please contact offers@webuyhousesstl.com.

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Geographic Scope

Our real estate services primarily focus on St. Louis, Missouri, and surrounding communities, including St. Louis City, St. Louis County, St. Charles County, Jefferson County, Lincoln County, and Warren County.

Our Website is operated in the United States and is primarily intended for individuals seeking information about our real estate services in our service areas.

If you access the Website from another jurisdiction, applicable privacy laws may provide additional protections or impose additional requirements.

We process and disclose information in accordance with applicable law.

Information may be stored or processed through service providers located in the United States or other jurisdictions, subject to applicable legal requirements.

18

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy periodically to reflect changes in our business operations, technology, legal requirements, or privacy practices.

Updates will be posted on this page with a revised “Last Updated” date.

Changes will become effective when posted unless otherwise stated or required by law.

Where applicable law requires additional notice or consent for material changes, we will provide it.

We encourage visitors to review this Privacy Policy periodically.

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Governing Law

Except where superseded by applicable federal law or mandatory laws of another jurisdiction, this Privacy Policy will be interpreted under the laws of the State of Missouri.

Any dispute arising from the Website or our business relationship will be subject to applicable law and any enforceable dispute-resolution provisions contained in separately applicable agreements or Website Terms of Use.

Nothing in this Privacy Policy restricts rights or remedies that cannot lawfully be waived.

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Severability

If any provision of this Privacy Policy is determined to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the extent legally permissible.

The remaining provisions will continue to apply to the extent permitted by law.

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Contact Information

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or have concerns about how your information is handled, please contact:

We Buy Houses STL

Operated by: We Buy Houses St. Louis, MO LLC

Website: https://webuyhousesstl.com

Email: offers@webuyhousesstl.com

Service Area: Greater St. Louis, Missouri

Last Updated: October 26, 2026